Current Position´╝Ü Privacy

Privacy Pledge

I-Tech Group is committed to protecting your privacy. That's because we base our business on the trust you place in us. The information we collect is gathered to ensure secure ordering and to provide a more personalized shopping experience. If you have any concerns, comments or complaints, be sure to let us know.


How much information must you share?
The amount of information we collect depends on you. We collect information needed for secure ordering and customizing your experience. In the case of our online application, we gather more detailed personal information. See below to find out what information is required for what task.


Browse online
  • We use IP addresses to measure our site traffic and to help provide a relevant shopping experience. Your IP address is not linked to your customer information.
  • Referral site - If you come to our site via a link, the location of the referral is captured. This is used to help us know where our users come from.
  • Browser type - This information is captured to help us optimize our site to match the latest technology used by our customers.
  • Movements through our site - We keep track of pages you visit to help us provide a more personalized and relevant shopping experience.
Purchase product online from I-tech.com.au
Name, address and payment information, although credit card and PO numbers may be phoned in as an alternative.


E-mail a link to product information to a friend/colleague "Tell a friend"
E-mail address of your friend/colleague and your e-mail address.


Application of employment
First name, last name, address, home phone, city, state, country, whether or not you have the legal right to work in the Australia, any criminal convictions, date available to start, current employment status, whether or not you have any computer skills/training as well as your certification that the information contained in the application is true and correct and that you have authorized the affidavit contained in the application.


Is your information used for any other purpose?
We require only the personal information that is needed for safely processing your online order and for contacting you about your transactions. It is used exclusively for that purpose. If you become a I-Tech Group customer, you may receive mailings from your order information may be analyzed as part of our standard business practices.


Will your information be given to any other party?
Your personal information is not shared with any other party.


What about e-mail?
When you purchase online from I-Tech Group, we will contact you by e-mail to confirm your order and to update you on the status of your order. If you entered a contest at I-tech.com.au, you may receive a follow-up e-mail. This is the only e-mail you will receive from such entries.


Customer satisfaction:
I-Tech Group is committed to providing all customers with a world-class experience. In order to measure how well we are doing and to better understand how we can continually improve our product offerings and our ability to meet your unique requirements, from time-to-time we may contact you by phone or e-mail and solicit your participation in research. Your participation is voluntary and you may request to remove yourself from future efforts of this kind.


How do we protect your information?
We employ powerful 128-bit encryption technology and Secure Socket Layers (SSL) in all areas where your personal identity is required. This is your assurance that our site is authentic and that we're employing SSL security. You can check this security protection setting within your browser. To view our VeriSign certificate, click on the image of the closed lock or the solid key at the bottom of your browser. Our site security information will appear. For more information, contact your browser's publisher. Your account information and order history are kept behind our firewall on separate servers. All transaction information is processed under encrypted channels, although you always have the option to choose unencrypted processing. To be sure you have the most protection available, be sure to download the latest version of today's most popular browsers, Microsoft Internet Explorer and Netscape Communicator. In addition, access to your personal information is restricted within our company to provide maximum security.


What about cookies?
We use cookies as a way to give you better service. They personalize your shopping experience and they help identify you. You will need to set your browser to accept cookies if you wish to add items to a shopping cart. Information collected or stored via cookies includes purchases; log in data, and pricing level. This information is kept in a secured area within I-Tech Group.


How do I contact I-Tech Group?
Click here to contact us.

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We ship to all states within Australia: New South Wales (NSW), Victoria (VIC), Australian Capital Territory (ACT), Queensland (QLD), South Australia (SA), Tasmania (TAS), Western Australia (WA), Norther Territory (NT). Major areas covered include: Adelaide, Albany, Alice Springs, Armidale, Balladonia, Brisbane, Carnarvon, Broome, Bundaberg, Byron Bay, Cairns, Canberra, Carnarvon, Central Cost, Coffs Harbour, Cooktown, Darwin, Derby, Geraldton, Georgetown, Gladstone, Gold Coast, Groken Hill, Hobart, Kalgoorlie, Karumba, Katherine, Larrimah, Launceston, Lismore, Mackay, Melbourne, Minilya, Moree, Newcastle, Noosa, Northam, Perth, Port Hedland, Portland, Port Lincoln, Port Macquarie, Rockhampton, Sunshine Coast, Southern Cross, Sydney, Townsville, Wollongong, Tweed Head.